Privacy Policy

Last Updated: 3 August 2025

This Privacy Policy explains how Scottish Smoke Alarms ("we", "us", "our") collects, uses, and protects any personal data that you provide when using this website or our services.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Scottish Smoke Alarms

Paisley, Renfrewshire, Scotland

Email: jock.mullan@gmail.com

Phone: 07703 110011 / 07725 873 378

2. What Information We Collect

We may collect the following personal data:

Full name

Email address

Phone number

Postal address (for service visits)

Details about your property (for installation)

Any other information you choose to provide through our contact form, phone, or email

We do not collect or store payment information directly on our website.

3. How We Collect Your Data

We collect data through:

Contact forms on our website

Direct emails

Telephone calls or SMS

Social media messages (if applicable)

We only collect information necessary to provide our services, respond to enquiries, or process your bookings.

4. How We Use Your Data

We use your data to:

Respond to your enquiries

Provide quotes and book appointments

Carry out smoke alarm installations

Issue compliance certificates

Maintain service records

Contact you for follow-up or warranty-related matters

Comply with legal obligations

We do not sell or rent your data to third parties.

5. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

Contract: To provide the services you request

Consent: For direct marketing (only if you opt in)

Legal obligation: To retain certain records

Legitimate interest: To improve our services and protect our business

6. Data Sharing

We only share your data with:

Our authorised installation team (to perform the work)

Accountants or service providers for legal or operational purposes (e.g., record keeping)

Authorities if required by law (e.g., for regulatory purposes)

We do not transfer your personal data outside the UK.

7. Data Retention

We keep your data:

For as long as necessary to deliver our services

For up to 6 years for tax and legal records

Until you request deletion (if not subject to legal retention)

8. Your Rights Under UK GDPR

You have the right to:

Access a copy of the personal data we hold

Request correction or deletion of your data

Object to or restrict certain types of processing

Withdraw consent (if applicable)

Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, email us at: jock.mullan@gmail.com

9. Cookies

This website uses cookies to:

Analyse website traffic

Improve user experience

You can choose to accept or decline cookies via the cookie banner or your browser settings.

For more information, please see our Cookie Policy (if applicable).

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact

If you have any questions about this policy or how your data is used, please contact:

Jock Mullan

📧 jock.mullan@gmail.com

📞 07703 110011 or 07725 873 378